Microsoft Dynamics NAV
Marketing, Sales and Service
Marketing, Sales and Service
Marketing, sales and service feature in Microsoft Dynamics NAV offers transparent access to associates, sales people and teams and offers quality customer service to customers.
Your marketing and sales staff get access of accurate and updated data which helps them to offer better customer service by effectively managing the contacts and network and fetch opportunities to build relationships with customers and earn loyalty. You can provide service by getting updates of changing requirements of the customers which is given in customer profiles.
The marketing, sales and service module in Navision allows you to :
- Manage contact information and develop operations
- Identify new opportunities by observing the customer activity.
- Organizing service resources
- Give your employees the ability to manage contacts, opportunities, and campaigns efficiently while building customer relationships that helps to drive sales and build loyalty among customers
- Easy access to customer history to predict your customers’ need in advance.
- Tight control of costs
- Plan and organize your resources for maximum efficiency and promote customer satisfaction
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